Massive shifts have transformed workplaces and the world, including the insurance industry. From the advent of AI and digital innovations to evolving customer expectations, each era has brought challenges and opportunities within the insurance industry.

Spanning multiple generations, the CH Team has talented people with unique perspectives and skills. While our beliefs may differ, the ties that bind include our Four Cornerstones: Conversation. Collaboration. Change. Community. This shared commitment creates necessary diversity and fosters a dynamic work environment where traditional wisdom meets the best industry standards. We leverage technology to streamline processes, enhance accuracy, and provide more efficient and effective systems. As we expand programs like CH’s BOOST for small businesses, clients and the community can continue to count on CH for local, personalized five-star service and experiences. These very programs assist our employees in adapting well to the increasing pace of change that’s inevitable today.

Understanding that customer service expectations have evolved, we remain committed to a personal touch, blending modern efficiency with the trust and reliability that have always defined our family-centric approach every day, in every way. Our employees are trained to adapt to these changes, providing tailored solutions that reflect the best of both worlds. This personal touch ensures that you, our clients, always feel valued and understood.

CH Insurance stands at the intersection of enduring values and future innovation to protect your family and business. As an Independent LOCAL agency, we embrace the marketplace for you by fostering conversations and connections and harnessing technology.  We continue to meet the local insurance marketplace demands while upholding our tradition of excellence. This ensures that every employee and every client feels and knows for sure that we’re in their corner.

Original Article Published in the CNY Business Journal